The natural question
“Why not charge directly in dollars for each call the agent makes?”It’s a fair question. The answer has three parts.
1. Cost heterogeneity
A single conversation with an Apollo Space agent triggers, within seconds:- LLM tokens (prices vary by model, input vs. output)
- Public search (price per Tavily call)
- External tool execution (price varies by Composio toolkit)
- Outbound messaging (price varies by country + WhatsApp tier)
2. Experience stability
Vendor prices (LLM, Tavily, Twilio, Apify) change. If Apollo Space charged you the vendor’s raw price in dollars, every upstream change would become a change on your invoice — a planning headache. With Stars, Apollo Space absorbs upstream fluctuation and keeps the translation “X action = Y Stars” stable within a cycle. Significant price changes are announced in advance.3. Caps make sense in Stars
Spending caps (“up to 1,000 Stars per day on this agent”) are easy to configure and understand. Caps in dollars (“up to $4.73/day”) would feel arbitrary and would need recalibration every time upstream prices shift. Stars give you caps that stay stable over time.When your team sees the balance
The Stars balance is visible to the org’s team in the Settings → Billing panel. Who can see it:- Owner / Admin — total balance + history + caps
- Member — can view the total balance (cannot modify)
- Viewer — cannot see it (read-only access to CRM, no billing)
When the end customer does NOT see Stars
When the recipient of a message Marcus sent opens WhatsApp — there’s nothing about “Stars” in the message. Stars are internal to Apollo Space; they never appear in communications with end customers. The recipient only sees the message Marcus composed, in their normal inbox, appearing to come from you (or from the Twin of the leader who triggered it).Converting to money
There is a conversion between Stars and real currency — when you buy packs or pay for a subscription, it makes sense to know the dollar equivalent. The current conversion rate is shown in the Billing panel — it may change over time as upstream costs and market positioning evolve.Next steps
Stars — how the wallet works
Two compartments (monthly + pack), history, refunds.
Plans and packs
How to subscribe + buy Stars à la carte.
Spending caps
How to set limits by org, agent, or user.