Skip to main content

​
Getting started

Apollo Space is currently in invite-only access. Reach out through the official channels (company email / LinkedIn) with a concrete use case — we prioritize teams that describe the specific problem they want to solve.Once the invite arrives, the rest of onboarding is self-serve: you create your account and set up your company’s org directly in the app.
From invite to first agent response: ~10 minutes.If you want Marcus sending WhatsApp messages in production, add the Meta number approval timeline (2–7 business days). For email-only outbound, setup takes minutes.
No. Apollo Space is web-based — open it in your browser at app.apollospace.ai. Works in Chrome, Safari, Firefox, and Edge. Responsive on mobile (browsing works great; heavy outbound operations are better on desktop).
Yes. Every new org receives an initial Stars bonus that covers dozens of agent conversations plus a number of WhatsApp sends. Enough to understand the product before buying a plan or a pack.

​
Billing and Stars

The internal currency of Apollo Space. Every billable action (agent conversation, public search, WhatsApp send) draws Stars from the org’s wallet. The benefit: you track usage in a single unit without reconciling heterogeneous costs across multiple vendors.See Stars.
Monthly Stars come from your subscription plan, renew each month, and expire if unused. Pack Stars are a one-time purchase, rolling, and never expire.Apollo Space consumes Monthly Stars first (because they expire) and Pack Stars after.
Agents stop executing billable calls until you top up (a pack purchase or a new monthly invoice). Free operations — browsing the CRM, reading docs — keep working.
No. The model is BYO-key (Bring Your Own Key) — you create the account with Twilio, Tavily, Apify, etc. Those vendors bill you directly. Apollo Space only fires the calls on your behalf.The Star debit inside Apollo Space is the internal counter — used to enforce caps and give you a unified view of platform consumption.
In Settings → Spend Caps you set ceilings per organization, per agent, per user, or by the user × agent combination. When a cap is hit, the agent stops — no surprise invoice at the end of the month.See Caps.

​
Agents

Each agent focuses on a different part of the commercial cycle:
  • Scout — public research (web search, company analysis, cited consolidation)
  • Marcus — outbound (writes and sends email / WhatsApp sequences)
  • Athena — multi-tool operations (Chief of Staff, stitches tasks together)
You talk to each one in chat by selecting the persona at the top. See Agents.
A Digital Twin is a distinct personal agent built to represent a specific individual — for example, the CEO’s Twin or the Head of Sales’ Twin. Voice, decisions, and context are tied to the human it represents across organizations.It is not a video avatar or a personality clone — it is an operational representation for repetitive communications the leader does not have time to write personally. See Digital Twins.
Yes. Each org can create its own agents with a dedicated persona, tools, caps, and memory. Go to Settings → Agents → Create new. You define the voice_md (voice in markdown) and choose which tools the agent uses.
It depends on the context:
  • Direct conversation with you in chat → the agent replies immediately
  • Outbound (Marcus sending to leads) → HITL is on by default: you approve each draft before it sends
  • Digital Twin acting on behalf of a leader → sensitive actions (proposals, contracts, payments) always require human approval
You configure the autonomy level in Settings → Agents.

​
Integrations

Twilio. Apollo Space uses Twilio as its WhatsApp Business provider — more stable, audit-friendly, supports multiple numbers, and integrates with delivery-status webhooks.You create the Twilio account, get the number approved through Meta, and paste the credentials into Apollo Space. See Set up WhatsApp.
Hundreds — Notion, Slack, Linear, HubSpot, Salesforce, Gmail, Google Calendar, GitHub, Stripe, Mailchimp, and more. The full list lives at composio.dev/apps.Each app is connected via OAuth managed by Composio — Apollo Space never sees your tokens in plain text.
Apollo Space uses Tavily as its primary search engine (more structured results for LLM grounding) with a built-in web search fallback that activates automatically if Tavily fails or no key is configured.You set your Tavily key in Integrations. Without a key, Scout falls back automatically — no action required on your end.
“Bring Your Own Key” — you use your own account with the vendor (Twilio, Tavily, Apify) and paste the key or credential into Apollo Space. The vendor’s actual invoice goes directly to you; Apollo Space only fires the calls on your behalf.Benefit: you keep full control of your credentials, quota limits, and commercial terms with each vendor.

​
Security and data

No. Organization isolation is enforced at the database level (not just in the application layer). Every table containing customer data has a policy that allows reads and writes only for rows belonging to the active org in that session. Even an application bug cannot leak data between orgs — the database intercepts it.See Multi-tenant.
The product designs its privacy and security practices with the LGPD as its primary reference — a documented data-protection model, processes for exercising data-subject rights, and a dedicated data protection contact.Additional certifications (SOC 2, ISO 27001) are on the roadmap. Further documentation is available under NDA at security@apollospace.ai.
The org Owner can export everything at any time in Settings → Billing → Export data. Format: ZIP containing leads.csv + activities.csv + brain/ (original documents) + history.csv + manifest.json.After cancellation, data remains available for 90 days (grace period) before being permanently deleted.
By default, nobody. Operators cannot see customer data through casual inspection — the default database access controls enforce the isolation policy, so a session without an org context returns empty results.To debug a specific incident that requires reading data, there is a restricted path tied to an open ticket and an explicit audit log. The customer is notified in the postmortem.See Security.

​
Day-to-day operations

Two options:
  1. Plan upgrade — more monthly Stars included, better cost per Star
  2. One-time pack — rolling top-up, never expires
Both available in Settings → Billing. See Plans and packs.
Settings → Members → dropdown next to the name. Owners can promote to any level; Admins cannot change Owner-level roles.See Invite your team.
A WhatsApp message or email already sent: there is no “unsend”. That is exactly why Apollo Space has HITL on by default — so you can review before anything goes out.An active campaign: pause it in Outbound → active campaigns → Pause. Future touches are suspended immediately.A lead contacted by mistake: mark the lead as opt-out manually. Marcus respects that flag and will never contact them again.
support@apollospace.ai — describe the situation, attach screenshots if possible, and include your org ID (visible in Settings → General). Response during business hours.For security-related bugs: security@apollospace.ai — response within 24 business hours.

​
Didn’t find your answer?

Direct support

support@apollospace.ai — any question not covered here.

Glossary

Quick definitions of Apollo Space terms.